The questions that come up most often, answered plainly. If yours is not here, write to us — we answer.
- Today, zero commission on your sales: the first merchants to open a shop keep 100% of their product prices. Signing up is free and there is no compulsory subscription. A Premium plan exists at 1,500 HTG per month for those who want more, but it is optional — the shop works fully without it. If our terms ever change, we tell you before, never after.
- Each order is credited to your MON COLIS account as soon as the customer receives the delivery. It becomes withdrawable 7 days later: that window allows the order to be closed for good in case of a return or a dispute, and it protects merchant and customer alike. You then request your payout from the app and our team processes it.
- We do. You prepare the order, a MON COLIS driver collects it from you and takes it to the customer. No motorbike to buy, no driver to hire, no routes to plan. You follow every order from your phone, from acceptance to hand-off.
- Entirely. You set your prices, write your descriptions, add and remove products, manage your stock and your opening hours. You can close for a day without losing anything. Nobody edits your catalogue for you.
- A phone, the number you will use in the app, and two photos of your shop — the application asks for them straight away. Your ID is photographed later, in the app, once your account exists: we never ask for it on the website. No website to build, no equipment to buy, no technical knowledge required. If you can use WhatsApp, you can run your shop on MON COLIS.
- After you apply, we call you to confirm your details and create your shop. It becomes visible to customers once your catalogue is in place — that step sets the date, and it depends mostly on you. The more products with good photos, the sooner orders come in.